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enables them to significantly reduce the total cost
of ownership of their BCM systems. The multi-site
management capabilities of release 3.0 will
provide the ability to apply programming changes
to all, or a subset of, BCM systems within a
network from a centralised location.
– The changes that can be applied include:
– Auto Attendant and Call Centre greetings;
– Auto Attendant hours of operation;
– Custom Call Routing tree settings;
– Telephony call routing information;
– Application of software option keycodes;
– Bulk password changes.
• NCM will provide the ability to schedule the
changes listed above and to define groups of BCM
systems to which the changes may be applied.
• NCM will be also be integrated with IVR to provide
the ability to deploy, upload or remove IVR scripts
and audio files from BCM’s on a real-time or
scheduled basis.
• Remote management capabilities enable channel
partners to administer and change their
customers’ system configurations and activate
new software remotely, minimising the need for
costly and time, consuming site visits.
Business Communications Manager Release 3.0
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BCM 200 • 2 U high Chassis supporting up to 2 Media Bay Modules
• 32 Digital telephone Users maximum
• 64 IP Telephone Users maximum
• Optional Redundant Hard Disk
BCM 400 • 4 U high Chassis supporting up to 4 Media Bay Modules
• Optional expansion Chassis for adding up to 6 additional Media Bay
Modules
• 160 Digital telephone Users maximum (with expansion chassis)
• 90 IP Telephone Users maximum
• Optional redundant Hard Disk + RAID controller
• Optional redundant Power Supplies and Fans
Common Features – All Platforms
Voice Capabilities • Over 150 core PBX telephony features
• ISDN trunks – PRI and BRI
- Analogue available in some markets
• Voice networking over ISDN
- QSig, DPNSS & MCDN
• 5 digital telephone models – Norstar based
- M7000, T7100, T728, T7316 and
- M7324N + CAP Expansion for M7324N
Voice Applications • Auto Attendant and Custom Call Routing
Suite • Call Pilot Voice Mail
• Call Pilot 2.0 Unified Messaging for :-
- Outlook, Outlook Express, Lotus Notes,
Qualcomm Eudora Pro, Novell Groupwise , Netscape
Messenger
• Fax messaging
• BCM Contact Centres