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Groupwise and web browsers such as Microsoft
Internet Explorer and Netscape Communicator.
• Integrated voice and fax messaging - provides the
ability to receive, store and process voice and fax
messages in the same "multimedia" mailbox - a
single point of user administration and access.
• Speech Activated Messaging - yields a natural,
easy-to-use interface for managing messages
from virtually any location - the world’s easiest
user interface.
• Email-by-Phone provides users with access to
their emails from a telephone set - users can scan
through a list of email messages and initiate
printing of email to a fax machine.
• Symposium Call Centre Server (SCCS)
integration will support the SCCS (ACCESS Voice)
service, Voice Menu and the voice processing
needs of SCCS allowing CallPilot to become an
integrated part of a Symposium Call Centre
Server Solution.
- CallPilot is now offering the same SCCS
functionality as the Meridian Mail solution.
- ‘My CallPilot’ - accessible through the web
browser, brings each user their very own
personalised, visual ‘window’ into CallPilot
messaging, offering exceptional flexibility for
managing messaging needs, including the ability
to change the setup of your mailbox features,
create personal distribution lists and receive,
forward, reply to, and send email messages via
the web client.
- CallPilot Manager - is a powerful management
application that enables the device to be
configured and maintained from any browser-
enabled workstation at the click of a mouse.
Included within CallPilot Manager is CallPilot
Reporter, which generates reports around the
operation and performance of the
CallPilot system.
• Application Builder - enables administrators to
create custom and user-designed voice menus
and automated attendants.
• Networking - the system uses Voice Profile for
Internet Mail (VPIM) standards to create seamless
IP integration with existing communications
systems such as Meridian Mail, Norstar and other
vendors. Standards based - VPIM, SNMP, LDAP,
IMAP, etc.
• CallPilot is a common application to the Meridian
1 business communications systems, Succession
Communications Server CSE 1000 and BCM
(Business Communications Manager) and
Norstar platforms.
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Messaging - CallPilot Unified Messaging