Solution Value Proposition
The main customer benefits are:
Lower Total Cost of Ownership
• Increased flexibility and geographical reach
(use a phone from any data network connection)
(i2000 series).
• Reduced moves/adds/changes costs (PC/Web
management, DHCP “Plug and Play ”, PIN number
log-in network wide)(i2000 series, M3900
series telsets).
• Replace multiple PBX ’s with centralised call
server/distributed gateway architecture
(Succession CSE 1000, BCM).
• Centralised administration and management
(configuration, dialling plans, adds, moves and
changes) (Optivity Telephony Manager, Business
Communications Manager).
• Reduced wiring costs.
Increased Productivity
• “Work anywhere ” solutions – hotdesking,
portability, mobility (i2000 series telsets).
• Instant office moves (i2000 series,M3900
series telsets).
• Screen-pop customer information with
phone call (Microsoft TAPI server).
• Collaborate using video, voice, text chat,
file transfer and whiteboarding
(Succession CSE MX, Symposium).
•
Dial from LDAP corporate directory (M3900,i2000).
• Unified Messaging (CallPilot).
New Revenue Opportunities
• Improve customer relationship management
(integrate real-time voice with customer web
sites, screen-popping, multi-media collaboration
with customers, integrate self service, advanced
speech recognition applications with contact
centres) (Symposium, Periphonics).
Our Succession Enterprise strategy is to provide a
seamless evolution from today’s voice and data
enterprise networks to tomorrow’s fully converged
enterprise network. This means giving our
customers the choice of what to evolve, when and
the option of blending old and new together,
whether on the desktop or in the network. For
example, our Succession 1000 IP Call Server offers
100%feature interoperability with our Meridian 1
PBX; our CallPilot Unified Messaging platform works
equally well with traditional digital phones as with
IP phones; our i2050 softphone works perfectly with
an IP-enabled Meridian 1 PBX. We even offer IP
adaptors to IP-enable any Meridian 1 digital
telephone to be redeployed over the LAN. The
seamless evolution path is achieved through the
adoption of open standards within the applications,
the converged network and the terminals. The
strategy is innovation without compromise!
For further information please contact your local
Nortel Networks Representative.
IP Telephony Solutions
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