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Business Communications Manager Release 3.0
- 1 to 80 Active Agents
- 2 to 50 Queues
- 10 to 150 Recorded Announcements
- Integrated MIS reporting for real time and historical data
- IP and Soft Wall Boards
- Web Voice Button
• TAPI 2.1 server for Computer Telephony Integration
• Periphonics MPS 100 based Interactive Voice Response Support
• CDR raw data output via FTP or in real time, over IP.
DECT Mobility • Up to 32 cordless handsets and 8 radio base stations.
Voice over • H.323 V2 Compliant
• Support for i2002, i2004, and i2050 Internet telephones
• Support for up to 60 VoIP trunks
• Voice networking between BCM systems, Meridian 1 IP enabled
systems via ITG or Succession CSE 1000, using MCDN protocols
over IP
• Support for Symbol IE 802.11 wireless IP telephones, with T7100
digital set feature emulation.
Data capabilities • IP/IPX Router
- RIP1, RIP2, OSPF, Static
• DHCP Server
• DNS Cache Server
• Web Cache Server
• NAT
- Public to Private Network Address Translations
• Netlink Manager for WAN Back up
WAN access • PPP or Frame Relay over X.21 or V.35
services • PPPoE
• PPP/MP Dial on Demand over ISDN
Security services • IPSec
- 3DES 128 bit encryption
• PAP/CHAP – Password And Challenge Handshake Authentication
Protocol
• RAS
• Integrated Firewall
- Stateful or basic packet filtering