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Using the Attendant window 39
P0908544 Issue 01 Enterprise Edge Attendant Console User Guide
changes the caller/Caller ID record to an
employee record if an employee calls in from
outside. This prevents an employee name
from appearing in the caller record related to
the Caller ID name/number.
finds names of individual employees or
groups of employees by department. The Find
box finds employee by name. The
Department box is finds employees by
department. Type the first few letters of the
name in the Find box and click the Find
button. Names that start with the letters
appear in the Directory list. To search by
department, select a department from the
Department list box and then click the Find
button. Employees in the selected department
appear in the Directory list.
resets the Full tab Directory view to display all
names and extensions.
opens the Edit Employee Information dialog
box. If you select a name or extension in the
Directory list, information about to that name
or extension appears in the dialog box. If you
do not select a name or extension, the Edit
Employee Information dialog box is empty.
You can also access the Edit Employee
Information window by clicking the Edit menu
and clicking Employee Information. Refer to
The Edit Employee Information dialog box
on
page 40 and Maintaining employee
information on page 67.