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Enterprise Edge Attendant Console User Guide P0908544 Issue 01
Directory list
17, 27, 41, 68
Department column
43
employee information
42
Ext column
43
extension information
42
Name column
43
Notes column
43
sorting information
43
Directory list tab views
41, 42, 48
BLF tab view
42
Full
41
Selected
42
Disable Link Transfer
23
Disable VM Transfer
23
Do Not Disturb
42
DTMF button
33
E
Edit Caller Information dialog box 36
Caller ID Name
36
Caller ID Number
36
Caller Type
36
Close button
37
Company box
36
Contacts
36
Delete Caller button
37
Find button
37
Name box
40
New Caller button
37
New Name button
37
Phone box
36
Record number
36
Save button
37
Edit Employee Information dialog box
Assistant Extension box
40
Contacts box
41
Department box
40
Voice Message box
41
Edit menu
28
Employee Information command
28
Enterprise Edge Attendant Console
About
8
Attendant button
22
Introduction
7
keyboard navigation
8
Enterprise Edge Attendant Console Attendant
window
17
Enterprise Edge Attendant Console features
12
Enterprise Edge Attendant Console Help
33
Exit
28
Extension
creating an new name for
71
finding the correct
47
Extension box
19
Extension Directory report
76
Extension, Attendant
16
F
File menu 28
Find button
41
Finding an employee record
68
Finding and editing caller information
66
Finding the correct extension
47
Full tab view
41
resetting
70
Full-time main attendant
17
G
Generating reports 75
Glossary
85
Green Loop button
34
H
Handling a Callback call
Callback call
57
Handling calls
45
Help file
33
Help menu
33
Hide Loop Buttons
29
Hold
31, 54
placing and retrieving calls
54
Hold button
35
Hunt Group
42
I
In 32
In and Out buttons
33
Introduction to Enterprise Edge Attendant
Console
7
J
Join button 33
L
LAN 86
Link
32
Link button
33
Link Transfer button
23
Linking and Joining calls
56
Log to File
29
Loop button
18, 19, 21, 34, 46
Loop buttons
26
Loop Overflow icon
19, 27, 45