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3-6 Service Manual
24xx
Clearing Paper Jams
Cut Sheet Jams
To clear cut form paper jams:
1. Turn the printer off.
2. Set the forms thickness lever to position 7.
3. Push the paper select lever down to the continuous forms
position.
4. Gently pull out the sheet of paper from the front of the printer.
5. Remove the ribbon access cover to clear any torn pieces of
paper.
6. Set the paper select lever to the cut forms position.
7. Set the forms thickness lever to the proper setting for the type of
paper you are using. Refer to the 24xx User’s Guide.
Continuous Forms Jams
1. Turn the printer off.
2. Detach any continuous forms already printed.
3. Set the forms thickness lever to position 7.
4. Tear the continuous forms off at the perforation line before the
forms enter the printer.
5. If using the tractor in the push position, open the front cover.
(Skip this step if you are using the optional Tractor 2 Feeder.)
6. Open the left and right tractor doors.
7. Lift the paper from tractor pins.
8. Carefully pull out the paper.
9. Remove the ribbon access cover to clear any torn paper.
10. Remove any torn perforation strips or bits of paper from the
paper path.