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Troubleshooting
Information for Installed Applications
If the application software included with this computer does not operate properly, first
carefully read “Dealing with Problems” in this manual, and onscreen Reference Manual
as well as the help files for the application software.
If you can connect to the Internet, refer to “Frequently Asked Questions” and other sup-
port information available on the relevant homepage for the manufacturer of the appli-
cation software.
If you cannot find any hints or methods there to resolve your problem, forward your
question to the address shown below.
When forwarding an inquiry, include information on your computer’s usage conditions.
z B’s Recorder / B's CLiP
B.H.A.
• URL:
http://www.bhacorp.com/
http://www.bha.co.jp/ (In Japanese)
• E-mail addresses:
U.S./Canada/Australia (English, French): BHAxpsupport@bhacorp.com
Europe (English, German, French): eurosupport@bhacorp.com
Asia (Chinese): asiasupport@bhacorp.com
z WinDVD
InterVideo, Inc.
• URL:
http://www.intervideo.com/
• E-mail address:
support@intervideo.com
z Other pre-installed software
Contact the Panasonic technical support office as listed in the “LIMITED WAR-
RANTY” in this manual.
Confirm the contact information for the Panasonic technical support office using the
following procedure:
A Click [start], right-click on [My Computer], and click on [Properties].
B Click on [Support Information].