PROBLEM SOLVING
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Email ABBR Programming Errors
Error Message Sent to the Sender
Error messages that are emailed from the DP-2000 to the original sender during remote programming of the
Auto Dialer via email.
Internet FAX Return Receipt Errors Messages
Error messages that are printed on the Internet Fax Return Receipt when remote programming of the Auto
Dialer via email fails.
Error message Possible cause
1 554 Data transfer error (broken header) The header or sub header decoding is being processed while
the message finished, try again.
2 554 Data transfer error (broken data) Multiple contents are present and being processed while the
message finished, try again.
3 554 Data transfer error (FAX module) Data transfer error occurred in the FAX module while
communicating with the LAN module, try again.
4 554 MIME attachment not supported
(message/file)
MIME attachment is not supported during this operation, re-
send using plain text in the message body only.
5 554 MIME format not supported MIME file type is not supported, re-send using plain text in the
message body only.
6 554 G3 relay permission denied The requested domain for Relayed XMT is not registered.
7 554 Relay address unknown The telephone number of end receiving station for the Relayed
XMT is unknown.
8 554 Memory full (FAX module) FAX Memory is full, try again later.
9 554 Data transfer error Other errors not listed above, try again later.
Error message Possible cause
1 Format Error : <@command block, the "@end"
command is missing.>
The block termination command "@end" is missing in the
"@command" block, add the "@end" command and try again.
2 Format Error : <@begin block, the "@begin"
command is missing.>
The block start command "@begin" is missing in the "@begin"
block, add the "@begin" command and try again.
3 Format Error : <@begin block, the "@end"
command is missing.>
The block termination command "@end" is missing in the
"@begin" block, add the "@end" command and try again.
4 Format Error : <@system block, the "@end"
command is missing.>
The block termination command "@end" is missing in the
"@system" block, add the "@end" command and try again.
5 Format Error : <@sender block, the "@end"
command is missing.>
The block termination command "@end" is missing in the
"@sender" block, add the "@end" command and try again.
6 Format Error:<@domain block, the "@end"
command is missing.>
The block termination command "@end" is missing in the
"@domain" block, add the "@end" command and try again.
7 Format Error : <@program block, the "@end"
command is missing.>
The block termination command "@end" is missing in the
"@program" block, add the "@end" command and try again.
8 Format Error:<@system block, the "@system"
command is missing.>
The system block start command "@system" is missing in the
"@system" block, add the "@system" command and try again.
9 Permission denied : <Fax Forward parameter is
set to "Valid".>
Change the Fax Forward parameter to "Invalid" and try again.
10 Permission denied : <Fax machine is busy
performing a task.>
Try again later when the machine is not busy.
11 Error : <Programmed ABBR overwrite prohibited.
Use open ABBR only.>
Can not overwrite existing programmed data, use the "Delete"
command to erase the existing data first.
12 Permission denied : <Password is incorrect.> Correct the password and try again.
13 Permission denied : <Remote Dialer Update
parameter is set to "Invalid".>
Set the Remote Dialer Update parameter to "Valid".
14 Format Error : <error line> The format of the Entry is incorrect / incomplete or the data string
for each station is not defined within a single line.
15 Warning : <error line> The format of the Entry is incorrect or the number of characters
entered, exceed the maximum allowed in the field. Correct it and
try again.
16 Warning : Field limit exceeded<error line> The maximum number of Station Name, Domain Name, Sender
Name, Program Name, etc were exceeded.
Troubleshooting