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Troubleshooting
and Routine Care
Error messages on the display
If the unit detects a problem, the following messages will appear on the display.
¡There is something wrong with the unit.
Contact our service personnel (see page 66).
¡The back lid is open. Close it.
¡The document is not fed into the unit properly. Reinsert the document. If the
misfeeding occurs frequently, clean the document feeder rollers inside the unit
(see page 63). If the problem remains, adjust the feeder pressure (see page 60).
¡Memory (phone numbers, parameters, etc.) has been erased. Re-program.
¡The receiving unit is busy or ran out of recording paper. Try again.
¡The unit ran out of recording paper. Install a new recording paper (see page 10).
¡A recording paper jam occurred. Clear the jammed paper (see page 59).
¡The other fax machine does not provide the polling function. Check with the
other party.
¡The receiving unit is busy or ran out of recording paper. Try again.
¡The document is jammed. Remove the jammed document (see page 60).
¡Attempted to transmit a document longer than 600 mm (23
5
⁄8w). Press the STOP
button and remove the document (see page 60). Divide the document into two or
more sheets and try again.
¡A transmission error occurred. Try again.
¡The unit is too hot. Let the unit cool down.
DISPLAY MESSAGE CAUSE AND REMEDY
CHECK COVER
CHECK DOCUMENT
CHECK MEMORY
NO RESPONSE
OUT OF PAPER
PAPER JAMMED
POLLING ERROR
REMOVE DOCUMENT
TRANSMIT ERROR
UNIT OVERHEATED
REDIAL TIME OUT
CALL SERVICE