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11. Help
64
11.3.3 Cordless handset
During programming, I
cannot enter the code or ID
number.
L All or part of the number is the same as another code or ID. Change the
number:
– remote operation ID (code): page 43, or feature #11 on page 46.
– fax activation code: feature #41 on page 48.
– auto disconnection code: feature #49 on page 49.
The ink film runs out quickly. L Even if there are only a few sentences, every page that comes out of the
machine is considered a full page.
L Turn OFF the following features:
– sending report: feature #04 on page 45.
– journal report: feature #22 on page 46.
– Caller ID list: feature #26 on page 47.
The base unit beeps. L The memory reception alert of feature #44 is ON (page 48), and the unit has
a document in memory. Press {STOP} to stop the beeps, then see the
displayed message instructions to solve the problem.
The speakerphone is not
working.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party, adjust the volume.
I cannot page a cordless
handset or base unit.
L The cordless handset is too far from the base unit.
The unit does not display the
caller’s name and/or
telephone number.
L You need to subscribe to a Caller ID service.
L Other telephone equipment may be interfering with your phone. Disconnect
it and try again.
L Other electrical appliances connected to the same outlet may be interfering
with the Caller ID information.
L Telephone line noise may be affecting the Caller ID information.
L The caller requested not to send his/her information (page 23).
L Depending on the service of the local telephone company, caller information
may not be displayed on the cordless handset in TEL/FAX mode. In this
case, change the TEL/FAX ring setting to 1 (feature #78 on page 50).
L If a call is being transferred to you, the caller information will not be
displayed.
The display exits the Caller ID
List while viewing caller
information.
L Do not pause for over 1 minute on the cordless handset or 3 minutes on the
base unit while viewing.
Problem Cause & Solution
The cordless handset does
not work.
L Make sure that the battery is installed correctly (page 13) and fully charge
it (page 15).
L Clean the charge contacts and charge again (page 15).
L Turn the cordless handset power OFF, then ON (page 15).
L Check that the power cord is connected properly.
L The cordless handset has not been registered to the base unit. Register the
cordless handset (page 55).
The cordless handset display
is blank.
L The cordless handset is not turned ON. Turn the power ON (page 15).
The cordless handset will not
turn ON.
L Make sure that the batteries are installed correctly (page 13).
L Fully charge the batteries (page 15).
L Clean the charge contacts and charge again (page 15).
Problem Cause & Solution
FC228HK-PFQX2656ZA-en.book Page 64 Thursday, August 31, 2006 11:35 AM