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13. Help
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13.3.3 Handset
The speakerphone is not
working.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party, adjust the volume.
I cannot locate a handset. L The called handset is too far from the base unit.
L The called handset is in use. Try again later.
Caller information is not
displayed.
L You have not subscribed to Caller ID service.
L The caller requested not to send his/her information.
L For Australian users:
Your unit is connected to a telephone line with ADSL service. We
recommend connecting a filter (contact your ADSL service
provider) to the telephone line between the base unit and the
telephone line jack.
For New Zealand users:
Your unit is connected to a telephone line with ADSL (JetStream)
service. We recommend that you contact your ADSL service
provider to have an ADSL Splitter installed. We do not recommend
the use of generic ADSL filters.
While viewing caller
information, the display
returns to standby mode.
L Do not pause for over 1 minute on the handset or 3 minutes on the
base unit while searching.
Problem Cause & Solution
The handset does not
work.
L Make sure that the batteries are installed correctly (page 20).
L Fully charge the batteries (page 22).
L Clean the charge contacts and charge again (page 22).
L Turn the handset power OFF, then ON (page 23).
L Check that the power cord is connected properly.
L The handset has not been registered to the base unit. Register the
handset (page 81).
L Re-install the batteries (page 20) and fully charge them.
The handset display is
blank.
L The handset is not turned ON. Turn the power ON (page 23).
The handset will not turn
ON.
L Make sure that the batteries are installed correctly (page 20).
L Fully charge the batteries (page 22).
L Clean the charge contacts and charge again (page 22).
w is flashing. L The handset is not registered to the base unit. Register it (page
81).
L The handset is too far from the base unit. Move closer.
L The power cord is not connected. Check the connections.
L You are using the handset or base unit in an area with high
electrical interference. Locate the handset and base unit away from
interference sources, such as antenna and mobile phones.
The handset does not
ring.
L The night mode feature is turned ON. Turn it OFF (page 75).
L The ringer volume is turned OFF. Adjust it (page 24).
The batteries should be
charging but the battery
icon does not change.
L Clean the charge contacts and charge again (page 22).
L The power cord is disconnected. Plug in the power cord.
Problem Cause & Solution
FC235AL-PFQX2248ZA_en.book Page 91 Monday, June 20, 2005 2:19 PM