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13. Help
95
13.3.6 Copying
13.3.7 Answering machine
Problem Cause & Solution
The unit will not make a
copy.
L The ink film is empty. Replace the ink film with a new one (page
18).
L You cannot make a copy during programming.
L You cannot make a copy during a telephone conversation.
A black line, a white line or
smudge appears on the
copied document.
L The scanner glass, white plate or rollers are dirty with correction
fluid, etc. Clean them (page 102). Please do not insert a document
before correction fluid has dried completely.
The copied image is
distorted.
L Adjust the width of the document guides to fit the actual size of the
document.
The printing quality is
poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 11 for
further details.
Original Copy
L Some paper has instructions recommending which side to print on.
Try turning the paper over.
L You may have used paper with a cotton and/or fibre content that is
over 20%, such as letterhead or resume paper.
L The thermal head is dirty. Clean it (page 103).
Problem Cause & Solution
The answering machine is
turned ON, but caller
messages are not
recorded.
L The message memory is full. Erase unnecessary messages (page
62).
I cannot retrieve recorded
messages from a remote
location.
L Activate the remote operation feature by setting the remote
operation ID beforehand (feature #11 on page 67).
L Press the remote operation ID correctly and firmly (page 64).
L The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page
55).
L You are using a pulse telephone. Try again using a touch tone
phone.
The other party complains
that they cannot leave a
voice message.
L The memory is full. Erase unnecessary messages (page 62).
While recording a
greeting message or
listening to messages, the
unit rings and recording
stops.
L A call is being received. Answer the call and try again later.
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FC235AL-PFQX2248ZA_en.book Page 95 Monday, June 20, 2005 2:19 PM