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Diagnostics and Troubleshooting
5-2
8000-A2-GB20-50
April 2000
" Procedure
To use the Ping or TraceRoute function:
1. Follow these menu sequences:
Applications → Ping (C-A)
Applications →TraceRoute (C-B)
2. Select Applications from the Hotwire DSL main menu.
3. The Applications menu appears. Select the submenu option and enter the
desired value on each screen and field as shown on Table 5-1 and press
Enter.
Table 5-1. Applications Options
Ping IP Settings C-A
Allows you to conduct a nondisruptive packet test between the MCC or DSL card and
any IP-aware device with network connectivity. Downstream devices include Hotwire
RTUs and user host computers; upstream devices include Network Access and Service
Provider routers, switches, and Network Management System (NMS) stations.
Destination IP address – IP hostname or address in nnn.nnn.nnn.nnn format.
Packet Size – 12–1600 bytes (Default = 64).
Timeout – Maximum time (in seconds) that the system should wait before assuming
that the packet was lost. 1–30 seconds (Default = 5).
The results of this test include packets sent, received, and a scrolling list of timeouts,
along with the minimum, maximum, and average round trip times of the packets.
NOTE: The test will continue until you exit the screen.
TraceRoute C-B
Displays trace routing information to destinations of up to 64 hops away from the DSL
card.
Destination IP address – IP hostname or address in nnn.nnn.nnn.nnn format.
Packet Size – Length of the packet in bytes. 12–1600 bytes (Default = 38).
MaxHops – Maximum number of hops for tracerouting.
Timeout – Maximum time (in seconds) that the system should wait before assuming
that the packet was lost. 1–30 seconds (Default = 5).
After this information is entered, a results screen is displayed. Results include a list of
reporting hops, each with a hop number and IP address.