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8620-A2-GN20-40 July 2003 4-1
4
Troubleshooting
Troubleshooting Table
Table 4-1. Troubleshooting Table (1 of 2)
Symptom Possible Cause Solutions
Difficulty seating
MCP, SCM or
DSL Card when
installing
Other cards and filler plates
in the chassis are not
properly secured.
Check to see that the other cards and
filler plates in the chassis are properly
secured by the screws on the
faceplate. If you still experience
difficulty in seating the card, call
service.
Card may be slightly
warped.
Manipulate the card until it mates with
the connector.
DSL Card is not
working properly
Bad DSL card. Replace the DSL card.
Problem with connections in
this slot.
Remove the DSL card from the slot
and reinstall the card into another slot.
Traffic not flowing. Check the troubleshooting information
in the Hotwire Shelf Concentration
Module (SCM) Card User’s Guide.