Filter
Top Products
Reading a Test Label
The 9825/985x/9860 first label shows the printer’s configuration
by packet (A-M). See Chapter 2, "Configuring the Printer," for
more information. The lines beginning with M show the printer’s
memory allocation, which can be changed. The units for supply
position, etc. are displayed in dots, even if you entered them in
English or Metric units.
The second label shows the model number, software version, total
number of inches printed, number of inches printed by current
printhead, voltage, print contrast, printhead resistance, number of
bad dots, and installed options (see the following table). The test
label for the 985x and 9860 printers show an inch count for the
high energy ribbon. The one-dot rule line at the bottom of the test
label indicates the vertical 0,0 point.
Installed Options Description
B Battery
C Cutter (Knife)
H High Speed (12 ips)
M 256K memory expansion
PPeel mode
R RS-232 option (Keypad)
SStacker
V Verifier
If You Receive an Error Message
Any time you receive a message that is not described in this
manual, or the recommended action does not solve the problem,
call Technical Support. Some errors are the result of
communication problems. In this case, reset your printer and
reboot your computer. If you change any of the online
configuration packets, resend the format packet to the printer, so
the configuration changes take effect.
Diagnostics and Errors
8-3