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764 Verifier scan error. Press Escape/Clear to clear the
error and continue printing. The printer does not
recalibrate after this error. Turn off the printer and then
turn it back on to clear the error.
765 The printhead has less than 8 bad dots (4 dots for
9403/9850 printers). The printer can shift bar code
fields to avoid bad dots. You may need to press
ESCAPE/CLEAR to continue printing. Print a test label
to confirm the number of bad dots.
768 Printhead has more than 8 bad dots within the format
area (10 dots for 9403/9850 printers) or is not
connected. Make sure the printhead is connected.
770 The print motor is not ready. Call Technical Support.
771 The format specified by the application was not found.
Reload your application and format, and try again. If
the problem continues, call Technical Support.
772 Verifier failure. The verifier detected three or more bad
scans in a row. Press Escape/Clear to clear the error
and continue printing. The printer does not recalibrate
after this error.
773 Verifier is enabled, but not connected. Make sure the
I/O and/or serial cable is connected to the verifier.
Refer to your verifier’s Operating Instructions for more
information.
790 Wait until the printer is idle (no batch waiting to print or
not receiving data) before you send any packets. This
error may occur when you try to print a test label if the
printer is busy.
791 The printer has an error pending. Turn off the printer.
Wait 15 seconds and turn it back on. Resend the
packets. If the problem continues, call Technical
Support.
792 The printer is not initialized. Call Technical Support.
8-22 Diagnostics and Errors