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Error
Code
Description
937 Invalid ASCII hex data in record. The file you
downloaded is invalid. Verify the file’s integrity and
reflash the printer.
938 Invalid checksum. The checksum for the message’s
data was incorrect. Verify the cable connection and
the communication settings and repeat the flashing
procedure.
939 Invalid record count. A communications error
occurred during the flashing procedure. Verify the
cable connection and the communication settings
and repeat the flashing procedure.
940 Flash address is illegal. The file contains an illegal
address for the data type. Validate the file and
repeat the flashing procedure.
Hard Printer Failures––––––––––––––––––––––––––––––––––––––––
When a HARD failure occurs, the printer displays WARNING
or POWER DOWN on the top line of the keypad display.
If this happens, record the displayed message and turn off the
printer. If the problem reoccurs when you turn the printer on
again, call Technical Support.
If the problem does not reoccur after you turn your printer on
again, reset your printer’s SETUP options. Refer to your
printer’s documentation to reset the printer’s SETUP options.
Transmit your packets again.
MPCLII Packet Reference Manual
9-22