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Troubleshooting ––––––––––––––––––––––––––––––––––––––––––––
If you have a problem with the printer that you cannot correct,
call Service. See your printer’s documentation for more
troubleshooting information.
Problem Action
Printer indicates a low battery
when fully charged.
Make sure the battery voltage is set to the
correct level. Change the voltage from 15 volts
to 12 volts.
Printer in addressed mode does
not accept packets.
Make sure the printer you are trying to use has
been selected by an immediate command
containing that printer’s address.
Printer in non-addressed mode
does not accept packets.
Make sure you have cleared the printer’s
address by sending this packet: {
I
,F,,,,,,""
p
}
The Station printer does not print. There are three possible problems:
The Station’s battery is low.
One of the printers is set to an incorrect voltage.
One of the printers has a full data buffer.
Turn the printers off to clear the buffers. If the
printers still do not print, check each printer’s
voltage selection. If the voltage selection is
correct (12 volts), charge the Station’s battery.
MPCLII Packet Reference Manual
E-6