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56 Philips · Laserfax 5120 · 5125 · 5135
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Error Messages on the Transmission Report
Error Messages on the Transmission Report Possible Cause(s)
Scanning error During the scanning process, an error occurred, for exam-
ple, a document jam (see also chapter on Fixing a Docu-
ment Jam, page 49).
User break The transmission process was interrupted by pressing the
j-key on the transmitting unit.
Busy or no fax answer
Subscriber has disconnected
If the subscriber is busy, the device dials the number again
after some time. After six attempts, the transmission proc-
ess is cancelled. Try again at a later date.
Call the number and check whether the number is a fax
number and whether the connected fax device is ready to
receive (whistling tone or silence). Press FAX or o to send
the message manually.
Ask the recipient whether the device is ready to receive.
Non programmed number The recipient’s number is no longer stored in the device.
This can occur, for example, if you have selected the tele-
phone book entry as a recipient for a fax message which
should be sent at a later time and delete the telephone book
entry before the time of transmission.
Disconnected
Can't communicate
Subscriber has stopped
Check called number
The transmission process was interrupted. Repeat the
transmission process.
Call the number and check whether the number is a fax
number and whether the connected fax device is ready to
receive (whistling tone or silence). Press FAX or o to send
the message manually.
Ask the recipient whether the device is ready to receive.
Repeat the transmission process with a lower transmission
speed (see also chapter Reducing Transmission Speed, page
39).
Transmission failed Fax Transmission: Repeat the transmission process.
Call the number and check whether the number is a fax
number and whether the connected fax device is ready to
receive (whistling tone or silence). Press FAX or o to send
the message manually.
Ask the recipient whether the device is ready to receive.
Fax Reception: Fax reception was interrupted. Ask the
sender to send the fax message again.
Voice contact Call the number and check whether the number is a fax
number and whether the connected fax device is ready to
receive (whistling tone or silence). Press FAX or o to send
the message manually.
QUALITY It is possible the error occurred because the recipient’s
number does not support the Error Correction Mode.
Fax Transmission: The fax message sent was not re-
ceived properly. Ask the recipient whether the transmission
process needs to be repeated.
Fax Reception: If the received fax message is illegible, ask
the sender to send the fax message again.
lpf-5120-5125-5135-manual-uk-int-253117544-b.book Seite 56 Mittwoch, 16. Dezember 2009 10:01 10