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7-4 SV60941 Rev. B
Error and Warning Messages
Inspect Due
The meter is alerting you that a postal inspection is due which you will need to perform. Call
the Postage By Phone
®
Data Center at 1-800-243-7800 (1-800-243-2300 in Alaska and
Hawaii). When you hear the recording, press 0 and the asterisk (*) key for assistance. You
may still use your meter after you see this message. If you fail to have the meter inspected,
you will see the “Inspection Req” prompt. At this point, the meter is locked out, preventing
you from using it until the inspection is completed.
Inspect Req
This message alerts you that the meter requires a mandatory inspection. The meter is
locked out: you cannot print postage. Call the Postage By Phone
®
Data Center using the
numbers above for help.
Insuf Funds
The postage value selected is more than the funds currently available in the meter. You can
select a lesser amount of postage. You should also refill the meter at this time (Chapter 5).
Low Funds
The descending register ($ Available) has reached the low funds warning amount. You
should refill the meter at this point. See the instructions in Chapter 5. You may continue us-
ing the meter until you see the “Insuf Fund” message.
Low Ribbon
The ribbon supply is nearly exhausted. About 80% of the supply is gone at this point. Make
sure you have a new cassette on hand. You can continue using your meter until you see
the Ribbon Out error message.
Need Accnt (B700 Only)
If your meter has the optional accounting feature enabled, you must enter a valid depart-
mental account to which postage is charged. If you fail to do so, you'll see this message.
Enter the account using the Account key (Chapter 3) and then select the postage value
you want.
No Inscript (B700 Only)
The selected inscription is not available; inscriptions have not been enabled. See Chapter 4
for instructions on activating features.
7 • Troubleshooting