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5 Troubleshooting
Troubleshooting
This chapter discusses diagnostic tests, paper jams, and status
and error messages. For cleaning procedures and schedules, refer
to Chapter 4, “Scheduled Maintenance."
Diagnostics
The printer includes self-diagnostic circuits and software to aid in
the discovery, prevention, and correction of system problems and
failures. Printer diagnostics fall into these categories:
• Offline Diagnostics
• Online Diagnostics
Offline Diagnostics
Most of the software diagnostics are executed when the printer is
powered on, and when you request diagnostic information through
the control panel.
Power-on Self Test
Each time the printer is powered on, it performs a power-on self
test. There is no printout during this test. However, the printer
displays any errors on the control panel, accompanied by an
audible alarm.
You may request the following diagnostic and configuration
information via the control panel, through various menus: