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When You Have Problems Operating the Machine
7
1
Cannot print in duplex
mode.
Duplex printing cannot
be done with thick pa-
per, OHP transparencies,
or labels selected as the
paper type.
Select a paper type that allows duplex
printing. See “Paper Type: Tray 1-4”,
General Settings Guide.
The user code entry dis-
play appears.
Users are restricted by
user management.
Enter the user code (up to eight digits),
and then press [q].
The Authentication dis-
play appears.
Basic Authentication,
Windows Authentica-
tion, LDAP Authentica-
tion or Integration Server
Authentication is set.
Enter your login user name and user
password. See “When the Authentica-
tion Screen is Displayed”, About This
Machine.
“
You do not have
the privileges to
use this func-
tion.
” appears.
The use of the function is
restricted to authenticat-
ed users only.
Contact the administrator.
“
You do not have
the privileges to
use this func-
tion.
” continues to be
displayed even though
you have entered a valid
user code.
This user code is not al-
lowed to use the function
selected.
Press the
{
Energy Saver
}
key. Confirm
that the display goes off, and then press
the
{
Energy Saver
}
key again. The display
will return to the user code entry dis-
play. When printing under the copier or
printer function, press the
{
Energy Saver
}
key only after printing has finished.
Authentication failed. The entered login user
name or login password
is not correct.
Inquire the user administrator for the cor-
rect login user name and login password.
Authentication failed. The machine cannot per-
form authentication.
Contact the administrator.
“
The selected
file(s) which you
do not have ac-
cess privileges
to could not be
deleted.
” appears.
You have tried to delete
files without the authori-
ty to do so.
Files can be deleted by the person who
created the file. To delete a file which
you are not authorized to delete, contact
the person who created the file.
Problem Cause Solution