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Check whether
there are any
network prob-
lems.
[15-11]
Cannot find the DNS server or
POP3/IMAP4 server.
• Check that the DNS server IPv4
address is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
• Check that the DNS server is
correctly programmed using
Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the host name or
IPv4 address of the
POP3/IMAP4 server is correct-
ly programmed using Web Im-
age Monitor. See the Web
Image Monitor's Help.
• Check that the POP3/IMAP4
server is correctly programmed
using Web Image Monitor. See
the Web Image Monitor's Help.
• Check that the LAN cable is cor-
rectly connected to the machine.
• Consult your network adminis-
trator.
Check whether
there are any
network prob-
lems.
[15-12]
Cannot log on to the
POP3/IMAP4 server.
• Check that the user name and
password of the E-mail Ac-
count are correctly pro-
grammed from File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Check that the user name and
password for POP before SMTP
authentication are correctly
programmed from File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Consult your network adminis-
trator.
Memory is full.
Cannot scan
more. Transmis-
sion will be
stopped.
Memory became full during
Parallel Memory Transmission.
Check the pages that have not been
sent using the Communication Re-
sult Report, and then resend those
pages.
Message Cause Solution