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Troubleshooting When Using the Facsimile Function
30
3
Check whether
there are any
network prob-
lems.
[14-01]
Cannot find the DNS server, SMTP
Server or folder for forwarding.
• Check that the DNS server IPv4
address is correctly pro-
grammed using Web Image
Monitor. See the Web Image
Monitor's Help.
• Check that the DNS server is
correctly programmed using
Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the host name or
IPv4 address of the SMTP serv-
er is correctly programmed us-
ing Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the SMTP server is
correctly programmed using
Web Image Monitor. See the
Web Image Monitor's Help.
• Check that the folder for trans-
fer is correctly specified.
• Check that the computer in
which the folder for transfer is
specified is operating correctly.
• Check that the LAN cable is
correctly connected to the ma-
chine. See “Connecting to the
Ethernet Interface”, General
Settings Guide.
• Consult your network adminis-
trator.
Message Cause Solution