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When a Message Is Displayed
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Reference
“Turning Off the Main Power”, About This Machine
“System Settings”, General Settings Guide
“Send Settings”, General Settings Guide
“Registering a Protection Code”, General Settings Guide
“Placing Originals”, Copy/Document Server Reference
“Using the Document Server”, Copy/Document Server Reference
“Storing Files Using the Scanner Function”, Scanner Reference
“Deleting a Stored File”, Scanner Reference
“Items for Specifying Scan Settings”, Scanner Reference
“Values of Various Set Items for Transmission/Storage/Delivery Function”,
Scanner Reference
“Folder transmission”, Scanner Reference
When a Message Is Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error
messages displayed on the client computer when using the TWAIN driver.
Important
❒ If a message not described here appears, act according to the message. For in-
formation about how to turn off the main power switch, see “Turning Off the
Main Power”, About This Machine.
Message Cause Solution
Clear Misfeed(s)
in ADF.
A paper misfeed has oc-
curred inside the ADF.
Remove jammed originals, and place
them again.
Check whether the originals are suitable
to be scanned by the machine.
Invalid Winsock
version. Please
use version 1.1
or higher.
You are using an invalid
version of Winsock.
Install the operating system of the com-
puter or copy Winsock from the operat-
ing system CD-ROM.
The name is al-
ready in use.
Check the regis-
tered names.
You tried to register a
name that is already in
use.
Use another name.
Cannot detect the
paper size of the
original. Specify
the scanning
size.
The set original was mis-
aligned.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly on
the exposure glass, the lifting/lower-
ing action of the ADF triggers the au-
tomatic original size detection
process. Lift the ADF by more than
30 degrees.