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ROBLEM SOLVING
7.23
Troubleshooting Error Messages
• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact the service representative.
System error
Error
Manual
Paper
Data
Paper is jammed inside the printer.
• Clear the paper jam. See “Clearing Paper Jams” on page 7.7.
Paper jam
Error
Manual
Paper
Data
The printer ran out of memory in the middle of a print job. The page
being printed may have been too complex for the memory capacity of the
printer. Press the Cancel/Reprint button to cancel the current job.
• Turn the printer power off and back on to remove any unnecessary fonts,
macros, or any data currently in printer memory.
• Add more printer memory. See “Memory and PostScript SIMMs” on page H.2.
• For a temporary solution, simplify the image or print at a lower resolution.
Memory out (Insufficient Memory)
Error
Manual
Paper
Data
The printer top cover may be opened or the toner cartridge is not
installed.
• Check that the printer top cover door and rear door (face-up output tray)
are closed properly.
• Make sure that the toner cartridge is correctly installed in the printer.
Door open, or no toner cartridge
Error
Manual
Paper
Data