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Troubleshooting
183
o
Verify that the DNS server IP address specified on the PCs
is correct for your ISP, as discussed in the item above. If you
specified that the DNS server be assigned dynamically from
a server, then verify with your ISP that the address configured
on the ADSL Barricade is correct. Then you can
use the ping
utility to test connectivity
with your ISP's DNS server.
Configuration Manager Program
o
If you have not changed the password from the default, try
using smc/smcadmin as the user ID and password. Otherwise,
you can reset the device to the default configuration by
pressing the [Reset] button on the Rear Panel of the device
three times (using a pointed
object such as a pen tip). Then
type the default User ID and password shown above.
Warning:
Resetting the device removes the custom settings
and r
eturns all settings to their default values.
o
Use the ping utility, discussed in the following section, to check
whether your PC can communicate with the ADSL Barricade's
LAN IP address (by default 192.168.1.1).
If it
cannot, check
the Ethernet cabling. Verify that you are using Internet Explorer
V5.0 or later, or Netscape Navigator v6.1 or later. Support
for Javascript® must be enabled in your browser. Support for
Java® may also be required. Verify that the PC's IP address
is defined as being on the same subnet as the IP Address
assigned to the LAN port on the ADSL Barricade
•
My LAN PCs cannot display web pages on the Internet
•
I forgot/lost my Configuration Manager user ID
or password
•
I cannot access the Configuration Manager program
from your browser