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Troubleshooting
Appendix
Troubleshooting
Please verify the problem again. If the problem persists, contact your local Sony representative.
Problem Possible cause Solution
The video output is not displayed and
the display is black.
The FTB button is lit (on). Turn the FTB button off.
The BKGD and KEY next transition
buttons cannot be selected
simultaneously.
DME wipe is selected for the effect transition
type.
Select an effect transition type other
than DME.
Cannot select DME wipe for the
effect transition type.
DME is selected for the key transition type, or
the resizer function is [On].
Select a key transition type other than
DME, or turn the resizer function [Off].
Cannot select DME wipe for the key
transition type.
DME is selected for the effect transition type,
or the resizer function is [On].
Select an effect transition type other
than DME, or turn the resizer function
[Off].
[Resizer] cannot be turned [On]. DME wipe is selected for the effect transition
or key transition type.
Select an effect transition or key
transition type other than DME.
CG files do not appear in the list. The file is not saved in the import folder. Save the file in the “\Sony\MCS\FM”
folder.
The file name (including the extension)
consists of 26 characters or more.
Edit the file name to 25 characters or
less (including the extension).
Alpha channel video cannot be
imported.
The CG files that include alpha channels
were not created properly.
Create CG files that include alpha
channels in TGA or TIFF format.
The menu selection buttons do not
function.
Entry of an effect pattern number or snapshot
number is in progress in the numeric keypad
block.
Operate the menu after you finish
entering the effect pattern number or
snapshot number.
Movement to sub-menus (lower
menu levels) is disabled.
The FTB button in the transition
control block does not function.
AUX 1 or AUX 2 is delegated to the cross-
point control block (i.e., the AUX 1 or AUX 2
bus delegation button is selected).
Change the bus delegation button
selection to BKGD or KEY.
[Fade To Black] is set to [Disbl] in the [Setup]
menu >[Video (Misc)] menu.
Set [Fade To Black] to [Enbl].
The KEY TRANS button in the
transition control block does not
function.
AUX 1 or AUX 2 is delegated to the cross-
point control block (i.e., the AUX 1 or AUX 2
bus delegation button is selected).
Change the bus delegation button
selection to BKGD or KEY.
The EFF button in the transition
control block does not function.
The KEY next transition button does
not turn on (i.e., light).
After configuring the date and time
settings, the settings appear
incorrectly after restarting the power.
If the date and time appear incorrectly, the
internal battery may be weak.
Contact your local Sony representative.