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Appendix
Gigaset SE366 WLAN / englisch / A31008-M1063-R101-4x-7619 / appendix.fm / 13.11.2008
Schablone 2004_12_27
Troubleshooting
This section describes common problems and their solutions. The Gigaset SE366 WLAN
is easy to monitor thanks to its LED displays. Problems can be quickly identified. If you
cannot solve connection problems after checking the LED displays, please consult the
other sections shown in the following table.
Symptom Possible cause and remedial actions
Power lamp does not
light up.
No power supply.
ì Check whether the mains adapter is connected to
the Gigaset SE366 WLAN and a power outlet.
ì Check whether the power outlet and the mains
adapter are working properly. If the mains adapter
is not working properly, contact our customer care
unit (see page 104).
The LAN LED on a connected
device does not light up.
No LAN connection.
ì Make sure that the connected device is
switched on.
ì Check whether the Ethernet cable is plugged in.
ì Check that you are using the right cable type
(CAT5) and that the cable is not too long (<100 m).
ì Check that the network card on the connected
device and the cable connections are not defective.
If necessary, replace a defective network card or
cable.
ì Use the Windows device manager (My Computer –
Properties) to check whether the network card is
functioning. If you see a red cross or a question
mark, then the driver may not have been installed
or there is a resource conflict. Follow the Windows
instructions to remedy the problem.