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Network Operator’s Guide — TopAccess Errors 87
0050 Line busy Retry communications.
0053
Security Mismatch in Relay or Mail
Box transmission
Confirm the remote party’s Security
Code, system password and your
setup.
00B0-00B5
00C0-00C4
00D0-00D2
Signal Error or Line Condition Error Retry communications. Frequent
failures may indicate a phone line
problem. If possible, move the unit
to another line and try your commu-
nications again.
00E8
HDD error Retry communications. If the error
still occurs, contact your service rep-
resentative.
00F0
Software failure Retry communications. If the error
still occurs, contact your service rep-
resentative.
00F1
Hardware noise Retry communications. If the error
still occurs, contact your service rep-
resentative.
1C10
System access abnormality Turn the power OFF and then back
ON. Perform the job in error again. If
the error still occurs, contact your ser-
vice representative.
1C11
Insufficient memory When there are running jobs, perform
the job in error again after the com-
pletion of the running jobs. If the
error still occurs, turn the power OFF
and then back ON, and perform the
job again.
1C12
Message reception error Turn the power OFF and then back
ON. Perform the job in error again.
1C13
Message transmission error Turn the power OFF and then back
ON. Perform the job in error again.
1C14
Invalid parameter When a template is used, form the
template again. If the error still
occurs, turn the power OFF and then
back ON, and perform the job again.
1C15
Exceeding file capacity Ask your administrator to change the
“Fragment Page Size” setting for the
Internet Fax setting, or reduce the
number of pages and perform the job
again.
1C20
System management module access
abnormality
Turn the power OFF and then back
ON. Perform the job in error again. If
the recovery is still not completed,
contact your service representative.
1C21-1C22
Job control module access abnormal-
ity
Turn the power OFF and then back
ON. Perform the job in error again. If
the recovery is still not completed,
contact your service representative.
Error Code Cause Corrective Action