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Network Operator’s Guide — TopAccess Errors 89
1C68
NIC access error Turn the power OFF and then back
ON. Perform the job in error again. If
the error still occurs, contact your ser-
vice representative.
1C69
SMTP server connection error Ask your administrator to set the
login name or password of SMTP
server and perform the job again.
Check if the SMTP server is operat-
ing properly.
1C6A
HOST NAME error Ask your administrator to check if
there is an illegal character in the
device name. Delete the illegal char-
acter and reset the appropriate device
name.
1C6B
Terminal mail address error Ask your administrator to check if
there is an illegal character in the
E-mail address of the equipment.
Delete the illegal character and reset
the appropriate E-mail address, then
perform the job again.
1C6C
Destination mail address error Check if there is an illegal character
in the Destination E-mail address.
Delete the illegal character and reset
the appropriate Destination E-mail
address, then perform the job again.
1C6D
System error Turn the power OFF and then back
ON. Perform the job in error again. If
the error still occurs, contact your ser-
vice representative.
1C70
SMTP client OFF Ask your administrator to enable the
SMTP Client and perform the job
again.
1C80
Internet Fax transmission failure
when processing E-mail job received
Confirm the “Received Internet Fax
Forward” settings.
1C81
Onramp Gateway transmission fail-
ure
Confirm the mail box settings.
1C82
Internet Fax transmission failure
when processing Fax job received
Confirm the “Received Fax Forward”
setting.
1CC1
Power failure Check if the power cable is connected
properly and it is inserted securely.
Check if the power voltage is unsta-
ble.
3A10-3A12
MIME format error Ask the sender to resend the Email in
the MIME1.0 format.
3A20-3A22 Email process error Ask the sender to resend the Email.
3A30
Partial Email timeout error Ask the sender to resend the Email, or
change the Partial Wait time setting.
3A40
Invalid partial Email received Ask the sender to resend the partial
Email in the RFC2046 format.
Error Code Cause Corrective Action