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92 Network Operator’s Guide — TopAccess Errors
2C31, 2C33
Failed to create file Make sure that the access privilege to the
storage directory is writable and the
server or local disc has a sufficient space.
Then retry the scan.
2C32
Failed to delete file Turn the power OFF and then back ON.
Retry the scan.
2C40
Failed to convert image file format Turn the power OFF and then back ON.
Retry the scan. If the error still occurs,
contact your service representative.
2C61
Failed to read AddressBook Turn the power OFF and then back ON.
Retry the job in error. Reset the data in
the Address Book and retry it. If the error
still occurs, contact your service represen-
tative.
2C63, 2C64
Invalid Domain Address Ask your administrator to set the IP
address.
2C65, 2C66,
2C69
Failed to connect to SMTP server Make sure the SMTP server is correctly
working, or the SMTP server address has
been set correctly.
2C67, 2C68,
2C6A
Failed to send E-Mail message Turn the power OFF and then back ON.
Retry the scan. If the error still occurs,
contact your service representative.
2C6B
Invalid address specified in From:
field
Make sure that there is an illegal character
in the Terminal mail address. Delete the
illegal character and reset the appropriate
Terminal mail address, then retry it.
2C6C
Invalid address specified in To:
field
Make sure that there is an illegal character
in the Destination mail address. Delete
the illegal character and reset the appro-
priate Destination mail address, then retry
it.
2C6D NIC system error Contact your dealer for support.
2C70
SMTP service is not available Ask your administrator whether the
SMTP service is enabled.
2C80
Failed to process received Email
job
Ask your administrator whether the Inter-
net Fax Received Forward is set.
2C81
Failed to process received Fax job Ask your administrator whether the Fax
Received Forward is set.
2CC0 Job canceled (Job was canceled.)
2CC1
Power failure occurred Make sure that the power cable is con-
nected properly and it is inserted securely.
Resend the job.
Save as file
2D10, 2D12,
2D13,
2D20-2D22
Illegal Job status Turn the power OFF and then back ON.
Retry the scan. If the error still occurs,
contact your service representative.
Error Code Message Corrective Action