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User’s Manual 9-9
Satellite U500/U500D, Satellite Pro U500/U500D
Hard disk drive
Solid State Drive
Problems above
remain unresolved or
other problems occur
Refer to your software’s documentation to
determine if the software is causing the difficulty.
Run the diagnostic test.
Contact your dealer if the problems continue.
The screen blinks
while playing a DVD
If you see the screen blinking while playing DVD
wth subtitle on at Media Player, please use
TOSHIBA DVD Player or Media Center to play
DVD.
Problem Procedure
Problem Procedure
Computer does not
boot from hard disk
drive
There may be a problem with your operating
system files. Refer to your operating system
documentation.
Slow performance Your files may be fragmented. Run disk
Defragmenter to check the condition of your files
and disk. Refer to your operating system
documentation or online help for information on
running disk Defragmenter.
As a last resort, reformat the hard disk. Then,
reload the operating system and other files.
If problems persist, contact your dealer.
Problem Procedure
Computer does not
boot from solid state
drive
There may be a problem with your operating
system files. Refer to your operating system
documentation.