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User’s Manual 3-13
Satellite U500/U500D, Satellite Pro U500/U500D
1. Turn off the computer.
2. Turn on the computer and when the TOSHIBA screen appears
repeatedly press the F8 key.
3. The Advanced Boot Options menu will be displayed.
Use the arrow keys to select Repair Your Computer and press
ENTER.
4. Select your preferred keyboard layout and press Next.
5. To access the recovery process please log on as an enabled user with
sufficent rights.
6. Click TOSHIBA HDD Recovery on the System Recovery Options
screen.
7. Follow the on-screen instructions on the TOSHIBA HDD Recovery
dialog.
The computer will be restored to its factory state.
Ordering Recovery Discs from TOSHIBA*
You can order Product Recovery discs for your notebook from the
TOSHIBA Europe Backup Media Online Shop.
1. Visit https://backupmedia.toshiba.eu on the Internet.
2. Follow the on-screen instructions.
You will receive your Recovery Discs within two weeks after placing your
order.
When the sound mute feature has been activated by pressing the
Fn + ESC key, be sure to disable this to allow sounds to be heard before
starting the restore process. Please refer to Chapter 5, The Keyboard, for
further details.
Be sure to connect the AC adaptor, otherwise you may run out of battery
during the recovery process.
When you reinstall the Windows operating system, the hard disk will be
reformatted and all data will be lost.
Please set your BIOS to default before you recover your computer to the
factory state!
* Please note that this service is not free-of-charge.