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Chapter 4: Diagnostics
NOTE: If you experience problems with setting up your system, always check the
following things in the following order:
Memory, Video, CPU
By checking these items, you will most likely find out what the problem might have
been when setting up your system. For more information on troubleshooting, check
the TYAN website at: http://www.tyan.com.
4.1 Beep Codes
Fatal errors, which halt the boot process, are communicated through two kinds of
audible beeps.
•A single long beep followed by two short beeps: It indicates that a
video error has occurred and the BIOS can't initialize the video screen
to display and additional info.
•A single long beep repeatedly: This indicates that a DRAM error has
occurred.
The most common type of error is a memory error.
Before contacting your vendor or TYAN Technical Support, be sure that you note as
much as you can about the beep code length and order that you experience. Also,
be ready with information regarding add-in cards, drives and O/S to speed the
support process and come to a quicker solution.
4.2 Flash Utility
Every BIOS file is unique for the motherboard it was designed for. For Flash
Utilities, BIOS downloads, and information on how to properly use the Flash Utility
with your motherboard, please check the TYAN web site: http://www.tyan.com/
Note
Please be aware that by flashing your BIOS, you agree that in
the event of a BIOS flash failure, you must contact your dealer
for a replacement BIOS. There are no exceptions. TYAN does
not have a policy for replacing BIOS chips directly with end
users. In no event will TYAN be held responsible for damages
done by the end user.