Filter
Top Products
108
Overview
When properly installed, the Jetpack is a highly reliable product. Most problems are caused by one
of these issues:
• System resources required by the Jetpack are being used by other devices.
• Network coverage is unavailable due to coverage area, an account problem, or a network
problem.
The following tips can help solve many common problems encountered while using the Jetpack.
First Steps
• Make sure you are using the Jetpack in the correct geographic region.
• Ensure that your wireless coverage extends to your current location.
• Ensure you have an active subscription plan.
• Restarting your computer and your Jetpack can resolve many issues.
IMPORTANT Before contacting support, be sure to restart both your computer and your
MiFi 6620L, and ensure that your SIM card is inserted correctly.