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Troubleshooting
258 Xerox
®
WorkCentre
®
6605 Color Multifunction Printer
User Guide
Symptom Probable Causes Solutions
Only one color is faded.
Toner cartridge is empty or
damaged.
Check the condition of the toner cartridge
and replace it if necessary.
Copy colors are wrong color.
The color balance is not
adjusted properly.
Adjust the color balance:
1. Press the Machine Status button.
2. Touch Tools>Copy Defaults.
3. Scroll to, then select Color Balance.
4. Select a color, then adjust the dark,
midtones, and light shades for each color.
Note: - numbers reduce the color, + numbers
increase the color.
5. Click OK.
6. To return to the Services Home menu,
press the Services Home button.
Stray black dots or white areas
(dropouts).
The paper is outside the
recommended specification
range.
Replace the paper with a recommended size
and type, and confirm that your control panel
and print driver settings are correct. For
details, see Supported Paper on page 118.
There is debris on the rollers. Wipe the feed rollers with a clean damp cloth
to remove debris from the rollers.
Note: Do not touch the transfer roller or the
exposed end of the transfer belt.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges meet
specifications and replace them if necessary.
For details, see Consumables on page 228.
• Vertical black or color streaks
or multiple colored streaks or
lines.
• Streaks in only one color.
The toner cartridges are not
Xerox
®
toner cartridges.
Ensure that the toner cartridges meet
specifications and replace them if necessary.
For details, see Consumables on page 228.