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At the workstation, perform these tasks:
1. Open your Web browser and enter the TCP/IP address of the Device in the Address or Location field.
Press ENTER. If the Device's Internet Services (web pages) begin to display on the workstation, you
are communicating with the Device. If NOT, make sure that your web browser is not set to use a proxy
server and repeat the procedure. If unsuccessful, perform the next step.
2. On Windows 2000 workstations
, verify that the Internet protocol (TCP/IP) is installed and that it is
configured for DNS resolution of the NetBIOS Host Name. Also verify that the Client for Microsoft
Networks is installed. Finally, through Add/Remove Programs and Add/Remove Windows
Components, select Other Network File and Print Services, click Details, check the box for Print
Services for Unix, and click OK and Next.
3. Run a Command (DOS) prompt on the workstation and perform ping tests to verify successful
packet transmission first to the workstation's NIC, then to the Gateway (if being used), then to the
Device's NIC. To run Ping Tests, at the Command (DOS) prompt, type: ping xxx.xxx.xxx.xxx and
press ENTER. Note that there is a space between the word "ping" and the first xxx. Let
xxx.xxx.xxx.xxx first represent the workstation's IP address, then the IP address of the default
gateway, and finally the IP address of the Device (as shown on the Configuration Report).
4. If communicating with the printer in a Peer to Peer environment, at the Workstation's Desktop double
click the Network Neighborhood icon and see if the Printer's SMB Host Name appears in the
Workgroup indicated on the Configuration Report. If it does NOT, SMB may not be enabled at the
Device, or there is no Master Browser in the Workgroup. Check the Configuration Report to verify that
SMB is enabled and, if necessary, enable Auto Master Mode. To enable SMB, or Auto Master Mode,
following the instructions supplied in the Microsoft (NetBIOS over IP) Networks procedure in the
NOS Selection section of this guide.