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9 Problem Solving
106 Xerox CopyCentre/WorkCentre 118 Quick Reference Guide
016-762 An unsupported print language was specified. Specify the print
language in [Print Mode].
016-764 Could not connect to the SMTP server. Contact the Key Operator.
016-765 Could not send e-mail because the SMTP server was full. Contact the
Key Operator.
016-766 An error occurred on the SMTP server. Contact the Key Operator.
016-767 Could not send e-mail as the e-mail address was wrong. Verify that the
e-mail address is correct, and try sending the e-mail again.
016-768 Could not connect to the SMTP server because the e-mail address of
the machine was incorrect. Check the e-mail address of the machine.
016-769 The SMTP server does not support delivery confirmation (DSN). Send
e-mail without setting confirmation.
016-790 Insufficient memory for e-mail. Do the following:
• Reduce scanning resolution.
• Decrease the scanning area.
• Add memory to print.
081-702 A fax transmission parameter was wrong. Check the settings of the print
driver.
081-703 Insufficient memory while transmitting a fax. Split the document, lower
the resolution, or delete the unnecessary data in memory.
081-704 User canceled the job process.
081-705 The feature specified is not available. Check the status of the machine.
081-706,707 An error occurred while using the Fax feature. Turn the power off. Once
the screen on the control panel is off, then turn the power back on.
081-709 A transmission error occurred while using the fax feature. Check the
telephone line and send the document again.
081-720,722 An error occurred in the machine. Turn the power off, and then back on
after the screen on the control panel is off.
081-721 User canceled the job process.
C1-3, C2-2, C2-3,
C3-1, C3-2, C3-3,
C4-0, C4-1, C4-2,
C4-3
Paper jam is occurred in the paper tray. Refer to Paper Jams on
page 85.
C6-1, C6-2 Paper jam is occurred in the duplex kit. Refer to Paper Jams on
page 85.
C8-2, C8-3, C8-4 Paper jam is occurred in the paper tray. Refer to Paper Jams on
page 85.
Code Description and Corrective Action