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58 Troubleshooting
Clearing Jams
Paper Jams While the WorkCentre is Printing
By carefully selecting the correct paper type and loading them properly, you
should be able to avoid most paper jams. If paper jams occur, an error
message
E01
appears in the Display and the paper jam Diagnostic
Display icon lights up on the Control Panel. Follow the steps below to clear
jam. To avoid tearing paper, pull the jammed paper out gently and slowly.
If Paper is Jammed in the Paper Feed Area at the Rear of the WorkCentre
1
Remove the stack of paper (if necessary).
2
Remove the jammed paper by gently
pulling it straight up as shown in the
graphic.
3
After you remove the jammed paper,
reload the stack of paper back into
the Automatic Paper Feeder with the
print side facing you. Before loading,
ensure the edges of the stack of
paper are even and straight.
4
Adjust the paper guide to match the width of the paper.
5
Press
Stop
.
If Paper is Jammed in the Printer Output Area
If the paper jams as it moves to the
printer exit tray, remove the jammed
paper by pulling gently on the paper as
shown in the graphic and then press
Stop
.