Filter
Top Products
Troubleshooting 63
Printer Problems
(continued)
Symptom Cause and Solution
The paper constantly
jams.
There is too much paper in the Automatic
Paper Feeder. Remove some of the
paper. If printing onto transparencies or
labels, insert them one at a time in the
Manual Paper Feeder.
An incorrect type of paper is being used.
Use only paper that meets the
specifications required by the printer.
See Section 1
Getting Started/Paper
Guidelines
.
The paper setting method may be
incorrect. If printing onto envelopes,
insert the envelopes so that there is a
gap of approximately 1 mm between the
left and right edges of the envelopes at
the paper guide.
Printing is too slow.
If using Windows 3.1, Print Manager may
be disabled. From the Control Panel
Printers menu, check the
Use Print
Manager
box.
If using Windows 3.1, the Background
Printing item in the Option menu of Print
Manager may be set incorrectly.
Select
Background Printing
from the
Option
menu in the Print Manager.
If using Windows 95/98/NT 4.0, the
Spooling Setting may be set incorrectly.
Select
Start > Settings > Printers
. Click
the WorkCentre icon with the right mouse
button, select
Properties
, click the
Details
tab, and then click the
Spool
Settings
button. Select the desired spool
setting from the available choices.