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72 Troubleshooting
Scanning Problems
(continued)
Symptom Cause and Solution
The following message
appears on the computer
screen:
Scanner is busy
receiving or printing
data. When the current
job is completed, try
again.
There may be a copying or printing job in
progress. When the current job is
completed, try the job again.
Diagnostic Display on the Control Panel
There are three diagnostic conditions that may occur in the WorkCentre.
When any one of these Diagnostic Display LED lights turns on, refer to this
table.
LED Light Meaning Solution
The colour ink
cartridge has a
low ink supply.
Replace the colour ink cartridge.
See Section 5
Maintenance
/
Replacing the Ink
Cartridge.
The black
cartridge has a
low ink supply.
Replace the black cartridge. See
Section 5
Maintenance
/
Replacing
the Ink Cartridge.
A paper jam has
occurred inside
the machine or the
paper feeder is
empty.
Remove the jammed paper from
the paper feeder or the paper
exit tray, and press
Stop
.
If there is no paper in the paper
feeder, load paper and press
Stop
.
If there is paper in the paper
feeder, remove the paper from
the feeder, the reload the paper
and press
Stop
.