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Troubleshooting 65
Print Quality Problems
(continued)
Symptom Cause and Solution
Characters with white
lines
The print cartridge may be running out of
ink. Replace the print cartridge. The
Status monitor shows the amount of ink
left in the cartridge.
Remove and reinstall the print cartridge.
See Section 5
Maintenance/Replacing
the Ink Cartridge
.
The print head may need cleaning. See
Section 5
Maintenance/Print Head
Nozzle procedure
.
If printing on transparencies, try changing
the fill pattern in your application
software.
Incorrect format or
characters do not align
correctly at left margin.
The media is incorrectly loaded or is an
unsupported size or type. See Section 1
Getting Started/Paper Guidelines
. For
special media, it is recommended to feed
one sheet at a time.
Make sure you do not have hard-coded
spaces at the left margin in your
application.
The print head may need cleaning. See
Section 5
Maintenance/Print Head
Nozzle procedure
.
The print cartridge may be mis-aligned.
See Section 5
Maintenance/Cartridge
Alignment
.
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