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60 Troubleshooting
Display Error Codes
The following error codes appear in the Control Panel Display when your
machine has a problem. Use it to identify and solve problems.
LED Meaning Solution
E01
.
Paper is jammed
inside the unit, or
the paper feeder is
empty.
Remove jammed paper from
the paper feeder or the paper
exit tray, and press
Stop
.
If there is no paper in the
paper feeder, load and press
Stop
.
If there is paper in the paper
feeder, remove the paper, then
reload paper and press
Stop
.
E02
.
No left cartridge Install the colour ink cartridge.
See
Installing the Ink Cartridges
.
E03
.
No right cartridge Install the black ink cartridge. See
Installing the Ink Cartridges
.
E04
.
One of the ink
cartridges is not
installed correctly.
See CAUTION.
Push each ink cartridge firmly
toward the back of the machine
until it clicks into place and press
Stop
.
E05
.
One or both
cartridges are not
in good condition.
Align the ink cartridges. See
Aligning the Ink Cartridges
.
Clean the cartridge nozzles
and contacts. See
Wiping the
Print Nozzles and Contacts
.
Replace the ink cartridges.
See
Replacing the Ink
Cartridge
.
CAUTION: Non-Xerox ink cartridges will not fit correctly into the
WorkCentre cartridge compartment.