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B-2 APPENDIX B: TECHNICAL SUPPORT
Access by Digital Modem
ISDN users can dial in to 3ComBBS using a digital modem for fast access up to
56 Kbps. To access 3ComBBS using ISDN, use one of the following numbers:
408 654 2706 or 408 654 2703
3ComFacts Automated
Fax Service
3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets,
technical articles, diagrams, and troubleshooting instructions on 3Com products
24 hours a day, 7 days a week.
Call 3ComFacts using your Touch-Tone telephone using one of these international
access numbers:
Local access numbers are available within the following countries:
3ComForum on
CompuServe Online
Service
3ComForum contains patches, software, drivers, and technical articles about all
3Com products, as well as a messaging section for peer support. To use
3ComForum, you need a CompuServe account.
To use 3ComForum:
1 Log on to your CompuServe account.
2 Type
go threecom
3 Press [Return] to see the 3ComForum main menu.
Mexico up to 28800 bps 52 5 520 7853
P.R. of China up to 14400 bps 86 10 684 92351
Singapore up to 14400 bps 65 534 5693
Taiwan, R.O.C. up to 14400 bps 886 2 377 5840
U.K. up to 28800 bps 44 1442 438278
U.S.A. up to 28800 bps 1 408 980 8204
Country Data Rate Telephone Number
Country Telephone Number
U.K. 44 1442 438279
U.S.A. 1 408 727 7021
Country
Telephone
Number
Country
Telephone
Number
Australia 1800 678 515 Netherlands 06 0228049
Belgium 0800 71279 New Zealand 0800 446 398
Denmark 800 17319 Norway 800 11062
Finland 98 001 4444 Portugal 0505 442 607
France 05 90 81 58 Russia (Moscow only) 956 0815
Germany 0130 81 80 63 Singapore 800 6161 463
Hong Kong 800 933 486 Spain 900 964 445
Italy 1678 99085 Sweden 020 792954
Malaysia 1800 801 777 U.K. 0800 626403