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3Com provides easy access to technical support information through
the variety of services described in this appendix.
Online Technical Services
3Com offers worldwide product support seven days a week, 24 hours a
day, through the following online systems:
■
3Com Bulletin Board Service (3ComBBS)
■
World Wide Web site
■
3ComForum on CompuServe®
■
3ComFacts
SM
automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com products,
as well as technical articles. This service is available via modem or ISDN
seven days a week, 24 hours a day.
Access by Modem
To reach the service by modem, set your modem to 8 data bits, no
parity, and 1 stop bit.