8e6 Technologies ER Server User Manual


 
ADMINISTRATOR SECTION CHAPTER 2: CONFIGURING THE ER SERVER
8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE 37
TIP: If the machine cannot be contacted, be sure the ping feature
on that machine is turned on.
NOTE: To ping another IP address, click the Back button in your
browser window, then click the Clear button in the Ping frame,
and follow the procedures documented in this sub-section.
Trace Route
If the ping utility was not able to help you diagnose the
problem with your network configuration, you should use the
trace route utility. This diagnostic tool records each “hop”
(trip from one router to another) the data packet made, iden-
tifying the IP addresses of gateway computers where the
packet stopped en route to its final destination, and the
length of time of each hop.
NOTE: The trace route utility can be used after your routing table
has been set up. To set up a routing table, see the Routing Table
screen sub-section under the Network menu in this chapter.
1. In the Trace Route frame, enter the IP address or host
name of the specific Internet address to be validated.
2. Click the Trace button to display the results found by the
Server, as shown on the sample screen: