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ADMINISTRATOR SECTION CHAPTER 2: CONFIGURING THE ER SERVER
76 8E6 TECHNOLOGIES, ENTERPRISE REPORTER ADMINISTRATOR USER GUIDE
As the administrator of the Server, you have the option to
either enable or disable this feature for logging users’ activ-
ities by usernames, machine names, and/or IP addresses of
machines.
WARNINGS
The ER will generate NetBIOS requests outside the network if
IP.ID is activated and if no segment settings have been specified
in the configuration of the Web access logging device—causing it
to log external traffic. To resolve this issue, the Web access
logging device should be modified to log activity only within the
network. If a firewall is used, it should be set up to prevent
logging NetBIOS requests outside the network.
NOTE: Depending on the type of Web access logging device you
are using, there may not be a configuration parameter for
segment settings.
Be sure the time zone specified for the ER is the same for each
Web access logging device the ER uses. Failure in executing this
setup will cause inconsistencies when users’ logging times are
reported, especially if IP.ID is activated. If multiple Web access
logging devices are used, be sure to identify the subnets
assigned to each of these devices, as users cannot be tracked
solely by IP address.
If using IP.ID, note that user login times are established for set
periods of 15 minutes, and if more than one user logs onto the
same machine during that time period, the activity on that
machine will be identified with the first user who logged onto that
machine. For example, the first user logs on a machine for three
minutes and then logs off. The second user logs on the same
machine for 11 minutes and then logs off. The first user logs back
on that machine for 16 minutes. All 30 minutes are logged as the
first user’s activity.