Megabit Modem CRA-C User Manual 71
LIMITED WARRANTY
PairGain Technologies, Incorporated warrants its products to be free of
defective and faulty workmanship for a period of 60 months, under normal use,
from the date of shipment. PairGain's obligation, under this warranty, is
limited to replacing or repairing, at PairGain's option, any such product which
is returned during the warranty period per PairGain's instructions and which
product, in PairGain's sole option, is determined to be defective upon
examination at our plant.
Do not disassemble the Megabit Modem
CRA-C. The unit’s components are not user
serviceable. Opening the system chassis, or
attempting to modify the unit in any way
voids its warranty.
The transportation charges from the Buyer to PairGain will be prepaid by the
Buyer. When the equipment is shipped back to the Buyer, PairGain will pay
the charges, unless no trouble is found (NTF), in which case the buyer will pay
for the shipment.
PairGain may use reconditioned parts for such repair or replacement. This
warranty
does not
apply to any product which has been repaired, worked upon,
or altered by persons not authorized by PairGain or in PairGain's sole judgment
has subjected to misuse, accident, fire or other casualty, or operation beyond
its design range.
Repaired products have a 90-day warranty, or until the end of the original
warranty period--whichever period is greater.
Modules sent to PairGain for repair will be repaired or replaced and returned to
you as soon as possible. Normally, current products are repaired within 14
calendar days, and out-of-production products are repaired within 30 calendar
days.
To return equipment to PairGain:
1
Call PairGain Customer Service at (800) 370-9670, or send a
fx to (714) 730-2961, to get a
Return Material Authorization
(RMA) Number
and instructions for returning your
equipment.
For other information or questions, PairGain Technologies
can be contacted by telephone at (800) 638-0031 or
(714) 832-9922 or by fax at (714) 832-9924.